Monday, 8 April 2013

Additional Currys Mini-Rant


In addition I found out today that KnowHow are not allowed to cover or repair Apple products (since September 2012) so therefore the policy would have been void anyway in the event of a claim. Having spoken to KnowHow directly today I was informed that in the event of a claim their policy is to refund the premium paid by the customer as any claim would be invalid.
Seems to me that they are still selling this policy with Apple products in the hope that the customer does not need to make a claim and therefore would be none the wiser and would continue paying for an invalid policy for the duration of the term.
Bad practice and I will be reporting this and taking it much further.

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